Agentic AI transforms contact centers by enhancing scalability, personalization, and efficiency. It emulates agent behaviors, supports proactive service, and aligns with enterprise goals like reducing ...

AI helps security teams move faster — but it’s also helping attackers do the same, turning cybersecurity into a race of ...

With predictive personalisation, digital marketing takes convenience to another level, says OMD Egypt’s Ahmed Khaled.

On January 3, a U.S. special operation in Caracas captured Venezuelan President Nicolás Maduro. The audacious raid prompted debate over its global fallout. In Washington and Taipei, some commentators ...

Opinion: It's a myth that executive presence is an innate quality that can never be learned. And having this human element ...

When a baby smiles at you, it's almost impossible not to smile back. This spontaneous reaction to a facial expression is part ...

Ever wonder why some people stir up chaos wherever they go? Learn these four core traits that will help you reveal ...

Coordinated eye-body movements are essential for adaptive behavior, yet little is known about how multisensory input, particularly chemosensory cues, shapes this coordination. Using our enhanced ...

When a baby smiles at you, it's almost impossible not to smile back. This spontaneous reaction to a facial expression is part ...

Most of us know about the “fight or flight” response, the body’s built-in survival instinct. But that framework leaves out ...

Obsessive-compulsive disorder (OCD) is characterized by repetitive, unwanted, intrusive thoughts (obsessions) and irrational, excessive urges to do certain actions (compulsions).