Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.

Verizon customers across the United States reported losing mobile or internet coverage in the early hours of Friday morning. Newsweek contacted Verizon for comment via email on Friday outside of regular office hours. According to Verizon, the company was ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the massive Verizon outage.

Verizon outages continue to plague customers on Friday, Oct. 10, as people living in major metropolitan areas find their phones in "SOS" mode for what appears to be the second day in a row. Verizon's network woes started on Thursday, Oct. 9, according to ...

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on everyday life.