DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

Due to construction in the University Computing Center, the Technology Help Desk walk-in support has been temporarily relocated to Swain Library in Sangren Hall. View help desk hours. Swain Library ...