Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...
Through 2007, ill-defined IT deliverables, misaligned business expectations, and unknown performance levels, combined with economic pressures, will force more than 30% of IT organizations (ITOs) to ...
Welcome to the Six Sigma Line! This series of blog articles addresses topics that we find interesting and provides potentially useful information to anyone trying to enhance their business skills. In ...
Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...
Social media is more than just another channel for customer care; it’s a game changer. Companies that don’t realign their customer care strategies and processes to adjust to this new reality will ...
PALM SPRINGS, Calif., Jan. 27, 2003 — Microsoft Corp. today announced plans to release a new offering this spring that will map to Six Sigma methodologies. Ted Johnson, corporate vice president of the ...
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