Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...
Hosted on MSN

Salesforce study finds LLM agents flunk CRM and confidentiality tests

A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality.… A team led by Kung-Hsiang ...
Business Wire

Salesforce Announces AI Cloud – Bringing Trusted Generative AI to the Enterprise

AI Cloud is built for CRM – supercharging customer experiences and company productivity by bringing together AI, data, analytics, and automation to provide trusted, open, real-time generative AI that ...
KTLA

Deloitte Digital Unveils Agentforce Accelerators in Collaboration With Salesforce and Anthropic for Trustworthy LLM Use Cases in Highly-Regulated Industries

The new solution integrates Generative AI capabilities powered by Amazon Bedrock with extensive compliance features to help ensure safety, trust and innovation NEW YORK, Nov. 20, 2024 /PRNewswire/ -- ...
Diginomica

TDX25 - you can’t just chuck an LLM at the problem! Why Salesforce needs its developer army, all the way to the end of the brave new world of agentic AI

You know you’re at a developer tech conference when the host for the all-important keynote session comes out on stage in a baggy tee-shirt and chinos. So it was as Salesforce’s TrailheadDX event got ...