Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...
Most patients prefer in-person doctor visits and appointments that are made in the near-term, according to a report out of Zocdoc this week. In its inaugural report on how empowered patients feel ...
SAN ANTONIO, Texas (July 28, 2023) – No matter the company or service, calling customer service is often a stress inducer -- especially for those who have encountered extensive hold times, multiple ...
According to a recent research effort by Jarrard Phillips Cate & Hancock, Inc., a healthcare strategic communications and engagement firm, 85 percent of respondents said patient experience is a top ...
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