In my last article, and the first in our series on metrics, I made three key points: Embrace the notion that most factories are cost centers. Create the mindset of CI/lean, i.e., there is always a ...

A CX metrics program is much more than a dashboard of numbers reported out at regular intervals. Instead, a CX metrics program should support a company’s business and brand objectives by guiding how a ...

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Fueled by the proliferation of industrial data and push for data-driven business practices, OEE (overall equipment effectiveness) remains a core manufacturing metric given its ability to boil complex ...

QUESTION: I am trying to develop a list of metrics to drive our continuous improvement efforts. What questions should I be asking myself to develop this list? And how many do you think I should focus ...

The reason? They simply don’t realize how important measurement is. What a team accomplishes in its day-to-day tasks has a direct impact on the success of the product. The 💜 of EU tech The latest ...

Continuous Improvement (CI) is a term we hear a lot lately. Sadly, despite knowing the term and possibly even applying CI principles to some aspects of operations, CI principles are infrequently ...

Discover how to unlock your organization’s potential for growth and innovation by fostering a culture of continuous improvement, leading to increased productivity, employee engagement, and long-term ...

Preparing for a reliability-centered maintenance (RCM) improvement program requires a well-defined process and team-based approach. The foundation of any improvement program is the business assessment ...