Instacart scraps AI pricing tests
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The FTC announced the settlement last week, in a press release alleging that Instacart “engaged in numerous unlawful tactics that harmed shoppers and raised the cost of grocery shopping for
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Instacart is now leveraging AI to allow customers to buy groceries through ChatGPT, offering a faster and more personalized shopping experience. We spoke with Nasim Mousavi, assistant professor at Georgia State University’s Robinson College of Business,
The settlement exposes a web of deceptive practices that turned everyday grocery shopping and ecommerce into a hidden fee minefield.
America’s favorite grocery ordering and delivery app came under pressure earlier this month after it was found to have engaged in numerous unlawful tactics that harmed shoppers and raised the cost of grocery shopping for Americans.
DoorDash launches ChatGPT grocery app one week after rival Instacart, enabling AI-powered recipe suggestions with hour-long delivery from stores.