Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Lean Six Sigma is a structured, data-driven approach to quality and waste reduction that integrates seamlessly with Agile, ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

In practice, lean manufacturing is an operating philosophy that yields a number of long-term benefits that aren’t always obvious to those who are considering adopting it. The first thing most ...

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One approach to improving operating room efficiency is lean methodology, which focuses on streamlining processes. Sue Kozlowski, senior consultant for the healthcare solutions division at TechSolve, ...

Lean manufacturing, the ubiquitous process-efficiency practice, is fairly common. Thousands of companies use it and its results are well-proven. For Kent Elastomer Products Inc., a manufacturer of ...

In the past, hospitals had one role: deliver care. But in recent years, some of the largest hospitals and health systems have assumed the financial risk of delivering care. One organization serving in ...

In the business sector, rapid experimentation techniques have become a widely used means of facilitating innovation. Yet so far nonprofit organizations and their funders have been relatively slow to ...

In the past, hospitals had one role: deliver care. But in recent years, some of the largest hospitals and health systems have assumed the financial risk of delivering care. One organization serving in ...