Think about a favorite customer experience - maybe it was with an airline or a retailer. What are the characteristics that gave you a good feeling about that experience? Maybe it was easy. Maybe you ...
Meeri Savolainen is the CEO of INZMO, a Berlin-based insurtech for embedded insurance & a top ten European insurtech driving change. In an era where customer experience reigns supreme, the insurance ...
TROY, Mich.--(BUSINESS WIRE)--Auto and home insurers have spent the past year adding dozens of new features and refinements to their mobile apps, such as automatic collision reporting capabilities, ...