I believe Amazon's cash flow problem is even worse than on the surface when its financial leases are considered. The key conclusion from this analysis is that its lease obligations are significant, ...

Amazon's Q1 2025 earnings report showed mixed results, with revenue and profit exceeding expectations but a significant 48% year-over-year decline in free cash flow. Analysts project Amazon's EPS to ...

4 Steps to Improve Call Flow from Greeting to Resolution Your email has been sent A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and ...

How To Set Up an IVR Call Flow to Maximize Containment Rate Your email has been sent Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and ...