ServiceNow has just announced an army of thousands of AI-powered agents, along with an orchestrator to co-ordinate their actions, and a no-code Agent Studio to create, customize and manage agents ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

As companies expand their AI agent fleets, they’re discovering that managing them presents a new set of challenges. Microsoft aims to address those issues with Agent 365, a platform it launched at ...

Security leaders have spent years hardening identity controls for employees and service accounts. That model is now showing its limits. A new class of identity is rapidly spreading across enterprise ...

Boards have spent years asking if people have too much access. In 2026, the harder question is whether your AI agents do — and whether you can prove that to regulators, auditors, and your board. New ...

What if artificial intelligence could not only complete tasks but also manage them over weeks, months, or even years with near-perfect precision? Enter Deep Agents, a new evolution in AI designed to ...